Shipping policy

  • Pre-orders allow you to secure exclusive and limited-edition items before they are officially released. Since these items are made-to-order or produced in limited quantities, pre-ordering ensures you won’t miss out on special releases.

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    Payment & Processing

    • Full payment is required at checkout to secure your pre-order item.

    • Orders are processed on a first-come, first-served basis.

    • Once production begins, pre-orders are final and non-refundable.

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    Shipping & Estimated Timelines

    • Each pre-order listing includes an estimated shipping timeframe.

    • Dates are subject to change due to production schedules or unforeseen delays.

    • Any updates will be communicated via email or social media.

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    Cancellations & Refunds

    • Cancellations are accepted within 48 hours of placing the order for a full refund.

    • After this period or once production starts, pre-orders are final sale.

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    Order Fulfillment

    • If in-stock and pre-order items are purchased together, the order will ship once all items are available.

    • For separate shipments, please place separate orders.

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    Tracking & Updates

    • Once your pre-order ships, a confirmation email with tracking details will be sent.

    • Follow @plastiktiara on Instagram or check your email for production updates.

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    Product Quality & Concerns

    • If an item arrives damaged or defective, please reach out within 48 hours with photos for review.

    • Resolutions will be handled on a case-by-case basis.

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    By placing a pre-order, you acknowledge and agree to these terms. Thank you for your patience and support in bringing exclusive designs to life.

    For any inquiries, please contact us via this email